How can I help?
Ordering from PrintPond
Your Orders and Your Account
My order has arrived but it’s not at all what I expected. What can I do?
Very sorry! We aim to make your order right at first time and we will continue to tighten our processes not to repeat our mistakes.
Please contact us and tell us what went wrong-pictures may help us to understand the issue and not to repeat. We will either prioritise and produce new set as soon as possible -same working day or next working day – and ship your parcel with next day courier service or refund your money.