How can I help?

Why am I not able to upload my file?

File type is not supported

PrintPond supports .pdf files, Word files with .doc, .docx extensions, PowerPoint files with .ppt, .pptx extensions, Photo files with .jpg, .jpeg extensions. If your file is not one of the supported, you can convert your file to PDF and upload.

File size is beyond limit.

Temporary network issues may cause problems.

If you are unable to upload your file(s), you can still place your order and send file(s) to sales@printpond.co.uk by email. Or, you can transfer file(s) by using a file sharing application like Wetransfer, Dropbox, Google Drive, Icloud Drive, One Drive etc.

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