How can I help?
Table of Contents
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Product Information
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- What size are PrintPond products?
- What is unbound or loose print?
- Can you punch, staple, fold, laminate or bind my prints?
- Do you print colour and b&w mixed?
- Can you print selected pages from a file?
- What is bleed?
- My design is full page; will I have white border?
- Can you give more information about guillotine cut?
- Can you print custom size documents?
- Documents with Markup and Highlight!
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- Do you have binding only service?
- Which binding styles do you have?
- Can you give more information about wire binding?
- Can you give more information about coil binding?
- Can you give more information about comb binding?
- Can you give more information about thermal binding?
- Can you give more information about metal binding?
- Can you give more information about hard case binding?
- Can you give more information about ring binder?
- Can you give more information about booklet binding?
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Ordering from PrintPond
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- Would PrintPond refuse to print my order?
- What do you mean with order preparation and delivery time?
- How long does the order preparation take?
- How long does the delivery take after order?
- Does PrintPond offer free shipping?
- Which shipping options do you have?
- What days are your working days?
- What days do you send out orders?
- What are your daily last shipping hours?
- Can I order next day delivery; how does it work?
- Do you have same day delivery option?
- What do I do, if my order hasn't arrived in the specified time?
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Your Orders and Your Account
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- I've just placed an order - is it possible to make changes the file, paper or quantity?
- Can I change the shipping address?
- Can I change the shipping speed or method?
- Can I add more to an order I've just placed?
- I placed individual orders, can you combine them into a single shipment?
- Can I cancel or change my order?
- Can I cancel a single item from my order?
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About Us
Can I upload more than one file?
Yes, you can upload more than one file for each product.
If you will upload many files-lets say more than 5, we recommend creating an account and signing in with your account. By being a registered user, all your files you will send us, will be saved into a dedicated folder under your account and production will be faster and most reliable.
After being a registered customer, If you are making a repeat order with new material, you may see your old files on checkout page. If you do not need your old files reprinted, please delete these files.
