How can I help?
Table of Contents
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Product Information
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- What size are PrintPond products?
- What is unbound or loose print?
- Can you punch, staple, fold, laminate or bind my prints?
- Do you print colour and b&w mixed?
- Can you print selected pages from a file?
- What is bleed?
- My design is full page; will I have white border?
- Can you give more information about guillotine cut?
- Can you print custom size documents?
- Documents with Markup and Highlight!
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- Do you have binding only service?
- Which binding styles do you have?
- Can you give more information about wire binding?
- Can you give more information about coil binding?
- Can you give more information about comb binding?
- Can you give more information about thermal binding?
- Can you give more information about metal binding?
- Can you give more information about hard case binding?
- Can you give more information about ring binder?
- Can you give more information about booklet binding?
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Ordering from PrintPond
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- Would PrintPond refuse to print my order?
- What do you mean with order preparation and delivery time?
- How long does the order preparation take?
- How long does the delivery take after order?
- Does PrintPond offer free shipping?
- Which shipping options do you have?
- What days are your working days?
- What days do you send out orders?
- What are your daily last shipping hours?
- Can I order next day delivery; how does it work?
- Do you have same day delivery option?
- What do I do, if my order hasn't arrived in the specified time?
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Your Orders and Your Account
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- I've just placed an order - is it possible to make changes the file, paper or quantity?
- Can I change the shipping address?
- Can I change the shipping speed or method?
- Can I add more to an order I've just placed?
- I placed individual orders, can you combine them into a single shipment?
- Can I cancel or change my order?
- Can I cancel a single item from my order?
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About Us
How will I transfer my file(s)?
Update options before adding your order to basket. Scroll down and “SELECT FILES”. Browse and select file(s) you want to attach your print job. You can select and attach more than one file for each print job. After attaching file(s) to print job add your order to basket.
Same file upload option is available at checkout page. You can also add or remove files at checkout.
Continue shopping, add more print jobs to basket, if you would like to. Select and attach relevant file(s) to each print job. After finishing shopping, you can still add or remove files on checkout page for each print job.